Exceptional Service

Our strong commitment to customer service continues to pay off for homebuyers who entrust us with building their new homes.

But don't take our word for it. We gave our customers a chance to talk on camera about us and their new Orleans homes. Take a look...

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We were still living in Virginia during construction and Orleans called weekly to give us updates, so we were always confident things were going as planned. We also had a myriad of changes and, unlike the builders our friends had used, Orleans was so cooperative in making them. Our construction superintendent was excellent."

-Mat and Peggy Pasquale, Mint Hill, N.C.

We had built another house about ten years ago, and the difference between our previous builder and Orleans was night and day. There are so many great things to say about our Orleans sales manager and construction superintendent. Among many other things, we were very impressed with the company's flexibility and attention to detail."

-Chris and Susan McRae, Weddington, N.C.

The thing I love best about my new Orleans home is the wonderful kitchen. It's beautiful, functional and has become a favorite gathering place for family and friends. I wouldn't trade this great kitchen for anything!"

-Ann Chica, Wake Forest, N.C.

We were amazed that Orleans offered so many options for customizing our home, from bumping out a room to moving the kitchen island. Our old house just had one main living area; our new open floor plan makes it so much easier to entertain. We also loved the subcontractors who installed everything from our granite to lighting. They did an excellent job."

-Heather and Charles Payne, Moseley, VA

Everyone who walks into our new home is in awe of how gorgeous it is. We love how Orleans trimmed everything out – from beautiful crown moldings to tray ceilings and picture framing to chair railing. The windows are works of art that bathe the rooms with natural light. And it's not only beautiful, the construction is strong and rock solid. When there's a storm, my husband and I feel like we're in a fortress.

-Betty Seay, Richmond, VA

We've been really pleased with our home, and all the ways Orleans let us personalize it, including adding a conservatory. During construction and afterwards, whenever any issue came up, Orleans was wonderful – they always took care of it."

-Franco and Ruth Ambrogi, Richmond, VA

We love that our new home has a playroom, which works perfectly with two small children. Thanks to some wonderful upgrades and incentives, we also got the two-story family room we really wanted, which we were afraid would be out of our price range. After owning two other homes, we can clearly see the advantages of building with Orleans."

-Alexis and Scott Ofchinick, Mulica Hill, N.J.

We really had a positive experience with our sales manager. He was honest and personable, and we could count on him for good follow-through, which made the entire process go so more smoothly. When you're investing in something as important as a new a home, you really need someone you like and can trust."

-Randy Epler and Mary-Jo Delanoy, Coatesville, PA

We very much appreciate the fact that Orleans keeps us personally updated throughout the transaction and building process. They stay in touch with us though frequent phone calls and emails, so we know they work as hard as we do to take good care of our customers."

-Sherrill and Micah Senter, Keller Williams Realty, Princeton, N.J.